WHAT IS THE APPLICATION ABOUT?
Homeshop 18 is easy and secure gateway to online shopping for millions of products through different platforms.

WHAT ARE THE GOALS OF THE APPLICATION? (BUSINESS GOALS)
The primary goal is to generate unique customer database through across the platforms.

SUCCESS PARAMETERS
Customer Satisfaction, Unique Customers Master Database collection.
System should be Identify TV, App and Web Customer and merge based on defined parameters.

CHALLENGE
HS18 have presence on Television, Web and Mobile and each plateform have their own database and users have to create/maintain separate accounts. Identifying duplicate/multiple accounts of one user across the platforms and merging these account into one account with all their shopping details at one place without giving any pain or much effort to customer.

PERSONAS

COMPETITOR ANALYSIS

MENTAL MODEL

PROCESS FLOW

SCENARIOS

USER JOURNEY MAP

IOS WIRE-FRAMES AND MOCKS
   
   
   

ANDROID WIRE-FRAMES AND MOCKS
   
   
   

MOBILE WEB WIRE-FRAMES AND MOCKS
   
   
   

ANDROID TAB WIRE-FRAMES AND MOCKS
  

 

iPAD WIRE-FRAMES AND MOCKS
  

WEBSITE WIRE-FRAMES AND MOCKS