WHAT ARE THE GOALS OF THE APPLICATION? (BUSINESS GOALS)
The goal was to revamp SAIB Bank’s existing native app UX with best UX and rich mobility features for ease of their customers. The main challenge is to design a dashboard with all type of account’s summary and easy, crisp and clear navigation to navigate each account.
APPROACH
After carefully analyzing current app and requirements, I came up with a design that helps users to view summary of each type of account and can easily navigate to details of multiple accounts in each type.
THE RESULT
Friendly and helpful solution that helps to get all necessary banking needs easily and quickly in less steps.
PROCESS
– Understanding the Current Application
– Heuristic Evaluation of the Existing App
– Competitive Analysis
– User Research and understanding the pain points
– Creating Task & Scenarios
– Defining Navigation Flow / User Journey / Task Flows
– Creating Wireframes
– Evolving best in the class UI design
HEURISTIC EVALUATION
Login
Home
My Account
E-Statement
Transfers
PROCESS FLOW
USER JOURNEY
My Account
Transfers
WIREFRAMES
Task Flow – My Account
Task Flow – Transfers
MOCKS
Final Option
Other Option